Shipping Policy

Last updated: October 2025

Regions & Couriers

• Europe: DHL Express / La Poste / Aramex
• Middle East (GCC & Lebanon): Aramex

Processing Time

Orders typically dispatch within 24–48 hours (business days). If an item is made-to-order, the additional production time (typically 3–5 business days) will be shown on the product page and in your order confirmation.

Delivery Estimates

• Europe: 3–5 business days from dispatch
• Middle East (GCC & Lebanon): 5–7 business days from dispatch

Duties & Taxes

• EU: VAT included where applicable.
• Non-EU (e.g., GCC): duties/taxes may be collected on delivery unless specified.

Tracking

All orders include tracking. You’ll receive a shipping confirmation email with your tracking link.

Address Issues / Non-Delivery

Please ensure your address is accurate. We are not responsible for delays due to incorrect addresses or events outside our control. If a parcel returns to us, we can reship (additional postage may apply).