Privacy Policy

Last updated: October 2025

Siluxe (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase.

Personal Information We Collect

We may collect:

• Contact details (name, billing/shipping address, phone, email)
• Payment details (card/payment info handled by our payment processors)
• Account information (login, preferences)
• Transaction data (items viewed, cart, wishlist, purchases, returns)
• Communications (messages you send to us)
• Device & usage data (IP, browser/device type, pages viewed, cookies)

Sources of Personal Information

• Directly from you when you browse, purchase, or contact us
• Automatically via cookies and similar technologies
• Service providers who operate parts of our Services
• Partners/third parties where permitted by law

How We Use Your Personal Information

• Provide and improve the Services (orders, payments, shipping, returns, account)
• Personalize your experience and recommendations
• Marketing & advertising (emails/ads; you can opt out)
• Security & fraud prevention
• Customer support & communications
• Legal compliance

How We Disclose Personal Information

• Service providers (e.g., hosting, payment, analytics, shipping)
• Marketing/advertising partners as allowed by law and your choices
• When you direct us (e.g., social login, specific requests)
• Affiliates/corporate transactions
• Legal requirements (to comply with law, enforce terms, protect rights)

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes certain personal information to operate and improve the platform and may process data in other countries. To learn more about how Shopify handles your information and the rights available to you, see:

• Shopify Privacy Policy
• Shopify Privacy Portal (rights requests)

Your Rights & Choices

Depending on where you live, you may have rights to access, delete, correct, or port your data; to object/restrict processing; and to withdraw consent. To exercise these rights, contact us at legal@siluxe.fr. You can opt out of marketing emails using the unsubscribe link.

Security & Retention

No security method is perfect, but we maintain safeguards appropriate to the nature of the data. We retain personal information only as long as needed for the purposes described, to comply with legal obligations, or to resolve disputes.

International Transfers

We may transfer, store, and process personal information outside your country. When transferring data from the EEA/UK, we rely on recognized transfer mechanisms (e.g., Standard Contractual Clauses) unless an adequacy decision applies.

Children

Our Services are not intended for children under the age of majority in your jurisdiction. If we learn a child has provided personal information, we will delete it where required by law.

Changes

We may update this Policy from time to time. We will post the updated version and update the “Last updated” date.

Contact

Questions or requests: legal@siluxe.fr or by post at 78 Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France.